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(Instant Access Webinar) Crucial Conversations - Creating A Positive Workplace
$5.00 - Member price
100 in stock
Webinar: Effective verbal and nonverbal communication skills are essential as well as valuable in the workplace. Understanding how to communicate effectively and how to resolve conflicts can lead to a more productive environment. It takes awareness, training and the know-how to apply proven techniques to all kinds of situations to be an effective communicator. This webinar will touch base on how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style and into the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings, and needs. Session Goals: ~ This webinar will provide participants with an understanding of the following: ~ The key principles of effective communication ~ Using communication skills to address conflict ~ The resources available to assist in resolving conflict ~ The importance of perceptions ~ Applying good listening skills Designed for— This training is designed for those who want to learn how effective communication can reduce conflict, and is appropriate for board members and all levels of nonprofit staff.